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EastMallBuy: Building a Smart Seller Rating System in Your Spreadsheet

2025-12-05

Making consistent, smart buying decisions requires more than just remembering a good or bad experience. For procurement teams and savvy individual buyers using the EastMallBuy Spreadsheet, implementing a structured Seller Rating System

Why Create a Seller Rating System?

A standard spreadsheet lists suppliers, costs, and orders. A smart

  • Objectively compare past suppliers for future projects.
  • Identify and mitigate risks (e.g., reliability issues) proactively.
  • Reward high-performing sellers with more business, fostering better partnerships.
  • Standardize decision-making across team members.

Core Rating Categories

Focus on these three critical pillars for a comprehensive view:

Category What It Measures Key Indicators
Reliability Score The seller's ability to deliver as promised. On-time delivery, order accuracy, correct documentation.
Communication Score The clarity, proactivity, and responsiveness of communication. Prompt replies, clear updates, proactive issue alerts, language clarity.
QC Success Score The quality and conformity of received goods. Pass/fail rates from inspections, sample approvals, defect rates.

Step-by-Step Implementation in Your Spreadsheet

1. Structural Setup

Add these columns next to your existing supplier data: Supplier Name, Order Date, Item.

  • Reliability Score (1-10)
  • Communication Score (1-10)
  • QC Success Score (1-10)
  • Overall Score
  • Notes

2. Defining Your Scoring Rubric

Create a consistent scale. For example:

  • 9-10 (Excellent):
  • 7-8 (Good):
  • 5-6 (Average):
  • 3-4 (Poor):
  • 1-2 (Unacceptable):

Apply this rubric to each category. Document specific criteria (e.g., "On-time delivery = Reliability 9+").

3. Calculating the Overall Score

In the Overall Score

=ROUND((Reliability_Score*0.3 + Communication_Score*0.2 + QC_Score*0.5), 1)

This formula gives QC 50% weight, Reliability 30%, and Communication 20%.

4. Visualizing with Conditional Formatting

Use color scales on the Overall Score column: Green (8-10)Yellow (5-7.9)Red (0-4.9)

Making Smarter Future Decisions

With data accumulating, you can now:

  1. Filter and Sort:
  2. Analyze Trends:
  3. Flag Issues:
  4. Negotiate Better:

Maintaining the System

Consistency is key. Assign responsibility for updating scores after each completed order, based on documented evidence (email trails, QC reports). Regularly review the rubric with your team to ensure alignment.

By transforming your EastMallBuy spreadsheet into a dynamic Seller Rating System, you move from reactive buying to strategic, data-driven procurement. Start scoring today, and buy smarter tomorrow.